{"id":1012,"date":"2026-08-04T09:19:53","date_gmt":"2026-08-04T09:19:53","guid":{"rendered":"https:\/\/newslabturkey.org\/sojo\/?p=1012"},"modified":"2026-08-04T09:19:55","modified_gmt":"2026-08-04T09:19:55","slug":"yaslilar-icin-e-devlet-sifre-kapida-kullanmayi-kim-ogretiyor","status":"publish","type":"post","link":"https:\/\/newslabturkey.org\/sojo\/2026\/08\/04\/yaslilar-icin-e-devlet-sifre-kapida-kullanmayi-kim-ogretiyor\/","title":{"rendered":"Ya\u015fl\u0131lar i\u00e7in e-Devlet \u2013 \u015eifre kap\u0131da: Kullanmay\u0131 kim \u00f6\u011fretiyor?"},"content":{"rendered":"\n

Ya\u015fl\u0131lar\u0131n dijital d\u0131\u015flanmas\u0131 sadece \u201cinternet bilmeme\u201d sorunu de\u011fil, sa\u011fl\u0131k randevusundan sosyal yard\u0131ma, emeklilik i\u015flemlerinden g\u00fcnl\u00fck b\u00fcrokrasiye kadar bir\u00e7ok temel hizmete eri\u015fimi etkiliyor. Bu haberde, PTT\u2019nin yeni e-Devlet \u015fifre uygulamas\u0131ndan YADES\u2019e, Dijital Bahar odalar\u0131ndan 65+ Ya\u015fl\u0131 Haklar\u0131 Derne\u011fi ve \u00fcniversite programlar\u0131na kadar d\u00f6rt ana modeli \u00e7\u00f6z\u00fcmsel gazetecilik s\u00fczgecinden ge\u00e7irdik: Hangi y\u00f6ntem nas\u0131l i\u015fliyor, etkisini nas\u0131l (\u00f6l\u00e7emiyoruz) ve en \u00e7ok kimler d\u0131\u015far\u0131da kal\u0131yor? Veriye dayal\u0131 bulgular ve sahadan uzman g\u00f6r\u00fc\u015fleriyle, \u201cka\u00e7 ki\u015fiye ula\u015ft\u0131k?\u201d sorusundan \u201ckimler ger\u00e7ekten kullanmay\u0131 s\u00fcrd\u00fcrebiliyor?\u201d sorusuna ge\u00e7meye \u00e7al\u0131\u015ft\u0131k.<\/a><\/p>\n\n\n\n

\u015eifre teslim edildi ama \u201ckap\u0131\u201d h\u00e2l\u00e2 kapal\u0131<\/h2>\n\n\n\n

Nisan 2026\u2019dan itibaren PTT, 65 ya\u015f \u00fcst\u00fc vatanda\u015flara e-Devlet \u015fifresini adrese teslim etmeye ba\u015flad\u0131. Ad\u0131m, ilk eri\u015fim engellerinden birini azalt\u0131yor gibi g\u00f6r\u00fcnse de, as\u0131l sorun \u015fifrenin tesliminden sonra ba\u015fl\u0131yor.<\/p>\n\n\n\n

T\u00dc\u0130K\u2019in Mart 2026\u2019da a\u00e7\u0131klad\u0131\u011f\u0131 \u0130statistiklerle Ya\u015fl\u0131lar 2025<\/em> verilerine g\u00f6re T\u00fcrkiye\u2019de 65 ya\u015f ve \u00fczeri 9,6 milyon ki\u015fi ya\u015f\u0131yor.  Bu, toplam n\u00fcfusun y\u00fczde 11\u2019i demek. <\/p>\n\n\n\n

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Ya\u015fl\u0131lar i\u00e7in e-Devlet \u2013 \u015eifre kap\u0131da: Kullanmay\u0131 kim \u00f6\u011fretiyor?<\/em><\/strong><\/figcaption><\/figure>\n\n\n\n

65-74 ya\u015f grubunda internet kullan\u0131m oran\u0131 y\u00fczde 53. Erkeklerde oran y\u00fczde 61\u2019e \u00e7\u0131karken kad\u0131nlarda y\u00fczde 46\u2019ya d\u00fc\u015f\u00fcyor. Ayn\u0131 ya\u015f grubunda internet kullan\u0131m\u0131n\u0131n 2020\u2019de y\u00fczde 27 oldu\u011fu d\u00fc\u015f\u00fcn\u00fcld\u00fc\u011f\u00fcnde art\u0131\u015f belirgin ancak bu art\u0131\u015f, ya\u015fl\u0131 n\u00fcfusun yakla\u015f\u0131k yar\u0131s\u0131n\u0131n h\u00e2l\u00e2 dijital hizmetlerin d\u0131\u015f\u0131nda kald\u0131\u011f\u0131 ger\u00e7e\u011fini de\u011fi\u015ftirmiyor.<\/p>\n\n\n\n

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65-74 ya\u015f aras\u0131 internet kullanan genel, erkek ve kad\u0131nlar\u0131n oran\u0131<\/strong>.<\/em><\/figcaption><\/figure>\n\n\n\n

\u00dcstelik sorun b\u00fcy\u00fcmeye devam ediyor. 65+ n\u00fcfus son be\u015f y\u0131lda y\u00fczde 20,5 artarak 9,6 milyona ula\u015ft\u0131. Ya\u015fl\u0131 ba\u011f\u0131ml\u0131l\u0131k oran\u0131 da y\u00fczde 14,1\u2019den 16,2\u2019ye y\u00fckseldi. Ya\u015fl\u0131 n\u00fcfus yo\u011funlu\u011fu co\u011frafi olarak da e\u015fit da\u011f\u0131lm\u0131yor. Oran Sinop\u2019ta y\u00fczde 21,7 iken \u015e\u0131rnak\u2019ta y\u00fczde 3,8. Bu fark, tek tip ulusal politikalar\u0131n s\u0131n\u0131rl\u0131l\u0131\u011f\u0131n\u0131 g\u00f6steriyor.<\/p>\n\n\n\n

Sorun yaln\u0131zca internete hi\u00e7 eri\u015femeyenlerle s\u0131n\u0131rl\u0131 de\u011fil. Eri\u015febilen ya\u015fl\u0131lar\u0131n \u00f6nemli bir k\u0131sm\u0131 da dijital kamu hizmetlerini d\u00fczenli ve ba\u011f\u0131ms\u0131z bi\u00e7imde kullanam\u0131yor. 2024 tarihli bir akademik anket<\/a> \u00e7al\u0131\u015fmas\u0131na g\u00f6re ya\u015fl\u0131lar\u0131n y\u00fczde 93\u2019\u00fc MHRS\u2019yi biliyor, y\u00fczde 68\u2019i uygulamay\u0131 kulland\u0131\u011f\u0131n\u0131 s\u00f6yl\u00fcyor, ancak hem hastane hem aile hekimi randevusunu sistem \u00fczerinden alabilenlerin oran\u0131 y\u00fczde 14\u2019te kal\u0131yor. Yani fark\u0131ndal\u0131k ile i\u015flem yapabilme kapasitesi ayn\u0131 h\u0131zda ilerlemiyor.<\/p>\n\n\n\n

Akademik literat\u00fcr de bu tabloyu destekliyor. Hacettepe \u00dcniversitesi\u2019nde y\u00fcr\u00fct\u00fclen \u201cya\u015fl\u0131lar\u0131n dijital okuryazarl\u0131k deneyimleri\u201d konulu bir saha \u00e7al\u0131\u015fmas\u0131<\/a>, birebir at\u00f6lye sonras\u0131nda bile kat\u0131l\u0131mc\u0131lar\u0131n \u00f6nemli bir b\u00f6l\u00fcm\u00fcn\u00fcn arama motoru kullan\u0131m\u0131, dosya indirme ve temel dijital i\u015flemleri ba\u011f\u0131ms\u0131z bi\u00e7imde yapamad\u0131\u011f\u0131n\u0131 g\u00f6sterdi. 2023\u2019te yay\u0131mlanan ve 80 lisans\u00fcst\u00fc tezi inceleyen bir meta-analiz<\/a> de ya\u015f ilerledik\u00e7e teknik yetkinli\u011fin anlaml\u0131 bi\u00e7imde d\u00fc\u015ft\u00fc\u011f\u00fcn\u00fc ortaya koyuyor.<\/p>\n\n\n\n

Ocak 2026 verilerine g\u00f6re 65 ya\u015f \u00fcst\u00fc 8 milyon 918 bin 889 ki\u015fi e-Devlet\u2019e en az bir kez giri\u015f yapm\u0131\u015f gibi g\u00f6r\u00fcn\u00fcyor. Oysa ayn\u0131 ya\u015f grubunda son \u00fc\u00e7 ayda internet kullan\u0131m oran\u0131 y\u00fczde 53. Bu fark, 65+ grubunda e-Devlet\u2019e en az bir kez giri\u015f yapm\u0131\u015f olman\u0131n, o hesab\u0131n bug\u00fcn d\u00fczenli ve ba\u011f\u0131ms\u0131z bi\u00e7imde kullan\u0131ld\u0131\u011f\u0131 anlam\u0131na gelmedi\u011fini g\u00f6steriyor. Kay\u0131tl\u0131 olmak ile ba\u011f\u0131ms\u0131z ve d\u00fczenli bi\u00e7imde kullanmak, ayn\u0131 \u015fey de\u011fil.<\/p>\n\n\n\n

Bu nedenle, PTT\u2019nin \u015fifre teslimi hamlesi sorunun yaln\u0131zca ilk katman\u0131na dokunuyor. As\u0131l engeller \u00e7o\u011fu zaman daha sonra ba\u015fl\u0131yor: K\u00fc\u00e7\u00fck butonlar, uzun form alanlar\u0131, SMS do\u011frulama ad\u0131mlar\u0131, karma\u015f\u0131k y\u00f6nlendirmeler ve tekrar edilmeyen e\u011fitimler.<\/p>\n\n\n\n

Sosyolog Ferzan \u00d6zya\u015far\u2019a sordu\u011fumuzda, e-Devlet ve benzeri platformlar\u0131 kullanamaman\u0131n yaln\u0131zca teknik bir sorun olmad\u0131\u011f\u0131n\u0131 ifade ediyor. Ek olarak, sa\u011fl\u0131k hizmetlerine, sosyal yard\u0131mlara, emeklilik i\u015flemlerine ve di\u011fer kamusal hizmetlere eri\u015fimi etkileyen bir mesele oldu\u011funun da alt\u0131n\u0131 \u00e7iziyor. Sistemlerin farkl\u0131 ya\u015f gruplar\u0131n\u0131n kullan\u0131m\u0131na uygun tasarlanmas\u0131n\u0131 tavsiye eden \u00d6zya\u015far, \u015f\u00f6yle diyor: <\/p>\n\n\n\n

\n

\u201cYa\u015fl\u0131lara y\u00f6nelik sadele\u015ftirilmi\u015f aray\u00fczler, belirli hizmetlere eri\u015fimin kolayla\u015ft\u0131r\u0131ld\u0131\u011f\u0131 kullan\u0131c\u0131 modlar\u0131 ve gerekti\u011finde insan deste\u011fine ula\u015f\u0131labilecek hibrit hizmet modelleri bu konuda at\u0131labilecek ad\u0131mlar aras\u0131nda yer al\u0131yor.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Sahada d\u00f6rt model, d\u00f6rt farkl\u0131 kapasite<\/h2>\n\n\n\n

T\u00fcrkiye\u2019de ya\u015fl\u0131lar\u0131n dijital d\u0131\u015flanmas\u0131n\u0131 azaltmaya \u00e7al\u0131\u015fan birka\u00e7 model bulunuyor. Ancak bu giri\u015fimler farkl\u0131 kurumlar taraf\u0131ndan, farkl\u0131 yo\u011funluklarda ve \u00e7o\u011fu zaman birbirinden kopuk bi\u00e7imde y\u00fcr\u00fct\u00fcl\u00fcyor.<\/p>\n\n\n\n

YADES\u2019te kamu a\u011f\u0131 sahada, ama dijital destek yok<\/h2>\n\n\n\n

Aile ve Sosyal Hizmetler Bakanl\u0131\u011f\u0131\u2019n\u0131n y\u00fcr\u00fctt\u00fc\u011f\u00fc YADES (Ya\u015fl\u0131 Destek Program\u0131), ya\u015fl\u0131 bireylerin biyopsikososyal bak\u0131m\u0131n\u0131 ve g\u00fcnl\u00fck ya\u015famlar\u0131n\u0131n kolayla\u015ft\u0131r\u0131lmas\u0131n\u0131 ama\u00e7layan bir kamu program\u0131. Belediyeler proje haz\u0131rl\u0131yor, bakanl\u0131k onayl\u0131yor ve mali destek sa\u011fl\u0131yor. Faaliyetler aras\u0131nda evde bak\u0131m, psikososyal destek, teknik onar\u0131m ve koordinasyon merkezi gibi ba\u015fl\u0131klar yer al\u0131yor.<\/p>\n\n\n\n

2026 Uygulama Usul ve Esaslar\u0131\u2019na g\u00f6re dijital okuryazarl\u0131k e\u011fitimi, program\u0131n tan\u0131mlanm\u0131\u015f faaliyetleri aras\u0131nda a\u00e7\u0131k\u00e7a yer alm\u0131yor. Program, kimi belediyelerde evde destek hizmeti de sunuyor, ama bu hizmetin standart bi\u00e7imi ve hangi personelle y\u00fcr\u00fct\u00fcld\u00fc\u011f\u00fc projeye g\u00f6re de\u011fi\u015fiyor. Aile ve Sosyal Hizmetler Bakan\u0131 Mahinur \u00d6zdemir G\u00f6kta\u015f\u2019\u0131n May\u0131s 2026\u2019da yapt\u0131\u011f\u0131 a\u00e7\u0131klamaya g\u00f6re YADES, 10 y\u0131lda 86 belediyede 123 projeyle 164 bin ya\u015fl\u0131ya ula\u015ft\u0131. 2025 i\u00e7in 41,3 milyon TL, 2026 i\u00e7in ise 50 milyon TL \u00f6denek ayr\u0131ld\u0131.<\/p>\n\n\n\n

Bu \u00f6l\u00e7ek, 9,6 milyonluk 65+ n\u00fcfusla k\u0131yasland\u0131\u011f\u0131nda s\u0131n\u0131rl\u0131 kal\u0131yor. Daha da \u00f6nemlisi, program \u015fu haliyle dijital d\u0131\u015flanmay\u0131 do\u011frudan hedeflemiyor. Bununla birlikte belediyeler arac\u0131l\u0131\u011f\u0131yla kurulu olan saha a\u011f\u0131, standart bir dijital rehberlik bile\u015feniyle g\u00fc\u00e7lendirilseydi farkl\u0131 bir i\u015flev \u00fcstlenebilirdi, ancak b\u00f6yle bir entegrasyon \u015fu an resmi olarak planlanm\u0131\u015f de\u011fil.<\/p>\n\n\n\n

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2024 y\u0131l\u0131nda YADES deste\u011fi alan 17 belediyeyi g\u00f6steren liste.<\/em><\/strong><\/figcaption><\/figure>\n\n\n\n

T\u00fcrkiye\u2019de 81 il, 922 il\u00e7e ve 404 belde olmak \u00fczere toplam 1.407 belediye bulunuyor. YADES\u2019in on y\u0131l i\u00e7inde ula\u015ft\u0131\u011f\u0131 belediye say\u0131s\u0131 bu toplam\u0131n olduk\u00e7a alt\u0131nda kal\u0131rken, a\u00e7\u0131klanan 86 belediye say\u0131s\u0131n\u0131n ayn\u0131 belediyelerde tekrar eden projeleri de i\u00e7erebilece\u011fi anla\u015f\u0131l\u0131yor.<\/p>\n\n\n\n

Turkcell\u2019in Dijital Bahar Odalar\u0131\u2019nda uygulama var ama etki \u00f6l\u00e7\u00fcs\u00fcz<\/h2>\n\n\n\n

Turkcell\u2019in Aile ve Sosyal Hizmetler Bakanl\u0131\u011f\u0131 i\u015fbirli\u011fiyle 2021\u2019den bu yana y\u00fcr\u00fctt\u00fc\u011f\u00fc Dijital Bahar Projesi kapsam\u0131nda huzurevlerinde teknoloji salonlar\u0131 kuruluyor. Turkcell Genel M\u00fcd\u00fcr\u00fc Ali Taha Ko\u00e7\u2019un Mart 2026\u2019daki a\u00e7\u0131klamas\u0131na g\u00f6re proje, be\u015f y\u0131l i\u00e7inde 19 \u015fehirde 20 farkl\u0131 huzurevine ula\u015ft\u0131.<\/a> 2026\u2019da 10 \u015fehirde 10 huzurevine daha salon kurularak toplam say\u0131 30\u2019a \u00e7\u0131kar\u0131lacak<\/a>. Salonlarda tabletler, BIP Meet g\u00f6r\u00fcnt\u00fcl\u00fc arama kabinleri ve \u00e7e\u015fitli teknoloji donan\u0131mlar\u0131 bulunuyor.<\/p>\n\n\n\n

Modelin g\u00fc\u00e7l\u00fc yan\u0131, ya\u015fl\u0131lar\u0131n cihazlarla y\u00fcz y\u00fcze ve uygulamal\u0131 temas kurmas\u0131n\u0131 sa\u011flamas\u0131. Ancak bu e\u011fitimlerin alt\u0131 ay ya da bir y\u0131l sonra kal\u0131c\u0131 kullan\u0131m al\u0131\u015fkanl\u0131\u011f\u0131na d\u00f6n\u00fc\u015f\u00fcp d\u00f6n\u00fc\u015fmedi\u011fine ili\u015fkin ba\u011f\u0131ms\u0131z bir etki de\u011ferlendirmesine ula\u015famad\u0131k, varsa da kamuoyuna a\u00e7\u0131k de\u011fil. Mevcut bilgiler a\u011f\u0131rl\u0131kl\u0131 olarak salon say\u0131s\u0131n\u0131 ve a\u00e7\u0131l\u0131\u015f haberlerini g\u00f6steriyor. <\/p>\n\n\n\n

Haber i\u00e7in birden fazla yolla ula\u015f\u0131lan Turkcell, bahar odalar\u0131n\u0131n kullan\u0131m\u0131, varsa e\u011fitim s\u00fcresi ve takip verileriyle ilgili sorulara yan\u0131t vermedi. Bu durum, modelin etkinli\u011fini de\u011ferlendirmeyi zorla\u015ft\u0131r\u0131yor.<\/p>\n\n\n\n

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Ya\u015fl\u0131lar i\u00e7in e-Devlet \u2013 \u015eifre kap\u0131da: Kullanmay\u0131 kim \u00f6\u011fretiyor?<\/em><\/strong><\/figcaption><\/figure>\n\n\n\n

65+ Ya\u015fl\u0131 Haklar\u0131 Derne\u011fi: Y\u00f6ntemi g\u00fc\u00e7l\u00fc ancak s\u00fcreklili\u011fi k\u0131r\u0131lgan<\/h2>\n\n\n\n

\u0130stanbul merkezli 65+ Ya\u015fl\u0131 Haklar\u0131 Derne\u011fi, Nisan 2021 ile Haziran 2022 aras\u0131nda AB Sivil Toplum Diyalo\u011fu hibe program\u0131 kapsam\u0131nda 15 ayl\u0131k bir dijital kapsay\u0131c\u0131l\u0131k projesi y\u00fcr\u00fctt\u00fc. Yunanistan\u2019dan 50+ Hellas ile ortak y\u00fcr\u00fct\u00fclen projede Ba\u011fc\u0131lar, Bayrampa\u015fa, Be\u015fikta\u015f, \u015ei\u015fli ve Zeytinburnu belediyeleri ile Bezmialem, \u0130T\u00dc ve Bo\u011fazi\u00e7i \u00fcniversiteleri i\u015ftirak\u00e7i olarak yer ald\u0131. Proje kapsam\u0131nda \u201cDijital Arkada\u015f\u201d ad\u0131 verilen gen\u00e7 g\u00f6n\u00fcll\u00fcler e\u011fitildi ve bu g\u00f6n\u00fcll\u00fcler arac\u0131l\u0131\u011f\u0131yla 65+ bireyler ak\u0131ll\u0131 telefon, tablet, bilgisayar kullan\u0131m\u0131, g\u00fcvenli internet, e-Devlet ve e-Nab\u0131z konular\u0131nda uygulamal\u0131 e\u011fitim ald\u0131.<\/p>\n\n\n\n

Derne\u011fin verdi\u011fi bilgiye g\u00f6re proje T\u00fcrkiye\u2019de yakla\u015f\u0131k 800, Yunanistan\u2019da 160 ya\u015fl\u0131ya ula\u015ft\u0131<\/a>. Temsilciler, e\u011fitimlerin k\u0131sa ve orta vadede ya\u015fl\u0131lar\u0131n dijital d\u00fcnyayla ba\u011f kurmas\u0131nda faydal\u0131 oldu\u011funu belirtiyor. Ancak bu etkinin kal\u0131c\u0131 davran\u0131\u015f de\u011fi\u015fikli\u011fine d\u00f6n\u00fc\u015f\u00fcp d\u00f6n\u00fc\u015fmedi\u011fini g\u00f6sterecek uzun vadeli ve ba\u011f\u0131ms\u0131z bir takip \u00e7al\u0131\u015fmas\u0131 bulunmuyor.<\/p>\n\n\n\n

Bu s\u0131n\u0131rl\u0131l\u0131k, proje bazl\u0131 sivil toplum modellerinin yap\u0131sal sorununa i\u015faret ediyor: Hibe s\u00fcresi bitti\u011finde, izleme ve etki \u00f6l\u00e7\u00fcm\u00fc de \u00e7o\u011fu zaman sona eriyor. Dolay\u0131s\u0131yla model, y\u00f6ntem a\u00e7\u0131s\u0131ndan \u00f6\u011fretici olsa da s\u00fcrd\u00fcr\u00fclebilirlik a\u00e7\u0131s\u0131ndan k\u0131r\u0131lgan kal\u0131yor.<\/p>\n\n\n\n

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Ya\u015fl\u0131lar i\u00e7in e-Devlet \u2013 \u015eifre kap\u0131da: Kullanmay\u0131 kim \u00f6\u011fretiyor?<\/em><\/strong><\/figcaption><\/figure>\n\n\n\n

\u00dcniversite programlar\u0131: Daha uzun s\u00fcreli ama par\u00e7al\u0131<\/h2>\n\n\n\n

Hacettepe \u00dcniversitesi, Ankara \u00dcniversitesi, Ege \u00dcniversitesi, Sa\u011fl\u0131k Bilimleri \u00dcniversitesi, Sinop \u00dcniversitesi, Ordu \u00dcniversitesi, Anadolu \u00dcniversitesi ve \u00e7e\u015fitli belediyelerin y\u00fcr\u00fctt\u00fc\u011f\u00fc \u201c3. Ya\u015f \u00dcniversitesi\u201d, \u201c4. Ya\u015f \u00dcniversitesi\u201d ve \u201cTazelenme \u00dcniversitesi\u201d programlar\u0131n\u0131n baz\u0131lar\u0131nda \u201cdijital okuryazarl\u0131k mod\u00fclleri\u201d yer al\u0131yor. Bu programlar\u0131n \u00f6nemli bir b\u00f6l\u00fcm\u00fc, tek oturumluk seminerlerden daha uzun s\u00fcreli yap\u0131lar sunuyor.<\/p>\n\n\n\n

\u00d6rne\u011fin Hacettepe \u00dcniversitesi Ya\u015fam Boyu \u00d6\u011frenme Merkezi\u2019nin belediyelerle y\u00fcr\u00fctt\u00fc\u011f\u00fc dijital okuryazarl\u0131k fark\u0131ndal\u0131\u011f\u0131 seminerleri ayda bir, d\u00f6rt saatlik oturumlar halinde yap\u0131l\u0131yor. Ankara \u00dcniversitesi ve baz\u0131 di\u011fer \u00fcniversitelerde ise haftalara yay\u0131lan ders planlar\u0131 bulunuyor.<\/p>\n\n\n\n

Yeditepe \u00dcniversitesi\u2019nde \u00f6\u011frencilerle 65+ bireyleri bulu\u015fturan 10 haftal\u0131k g\u00f6n\u00fcll\u00fc ve direkt dijital teknolojileri kulland\u0131rmaya y\u00f6nelik e\u011fitimler, tekrar ve uygulama a\u00e7\u0131s\u0131ndan alandaki en g\u00fc\u00e7l\u00fc \u00f6rneklerden biri olarak \u00f6ne \u00e7\u0131k\u0131yor. Yeditepe \u00dcniversitesi\u2019nin d\u00fczenledi\u011fi e\u011fitimin 2021, 2022<\/a>, 2023, 2024 ve 2025<\/a>\u2018te yeniden yap\u0131ld\u0131\u011f\u0131, 6. etab\u0131n\u0131n tamamland\u0131\u011f\u0131 haberleri medyada var. <\/p>\n\n\n\n

Yeditepe \u00dcniversitesi E-Ticaret ve Teknoloji Y\u00f6netimi B\u00f6l\u00fcm Ba\u015fkan\u0131 Prof. Dr. Altan Kar, daha \u00f6nce medyaya yapt\u0131\u011f\u0131 a\u00e7\u0131klamada, program\u0131n yaln\u0131zca teknik bir e\u011fitim olmad\u0131\u011f\u0131n\u0131, gen\u00e7 \u00fcniversite \u00f6\u011frencileriyle 65 ya\u015f \u00fcst\u00fc kat\u0131l\u0131mc\u0131lar aras\u0131nda bir \u201cku\u015faklararas\u0131 k\u00f6pr\u00fc\u201d i\u015flevi g\u00f6rd\u00fc\u011f\u00fcn\u00fc vurguluyor. Kar, e-Devlet, e-Nab\u0131z ve MHRS gibi platformlar\u0131 kullanmay\u0131 \u00f6\u011fretmenin yan\u0131nda, kat\u0131l\u0131mc\u0131lar\u0131n dijitale y\u00f6nelik \u00f6nyarg\u0131 ve g\u00fcvensizliklerini azaltmay\u0131 ve g\u00fcnl\u00fck ya\u015famlar\u0131n\u0131 kolayla\u015ft\u0131racak dijital uygulamalar\u0131 birlikte denemeyi de temel hedefler aras\u0131nda say\u0131yor.<\/p>\n\n\n\n

Buna kar\u015f\u0131n \u00fcniversite programlar\u0131nda da ortak bir \u00f6l\u00e7\u00fcm sorunu var. Kat\u0131l\u0131mc\u0131 say\u0131lar\u0131, program s\u00fcreleri ve uzun vadeli kullan\u0131m sonu\u00e7lar\u0131 \u00e7o\u011fu zaman kurum baz\u0131nda par\u00e7al\u0131 bi\u00e7imde a\u00e7\u0131klan\u0131yor, ama \u00fclke \u00e7ap\u0131nda kar\u015f\u0131la\u015ft\u0131r\u0131labilir bir veri seti g\u00f6r\u00fcnm\u00fcyor.<\/p>\n\n\n\n

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Ankara \u00dcniversitesi\u2019nin ya\u015fl\u0131lara y\u00f6nelik e\u011fitim programlar\u0131ndan bir mezuniyet t\u00f6reni, Ekim 2024.<\/em><\/strong><\/figcaption><\/figure>\n\n\n\n
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Yeditepe \u00dcniversitesi\u2019nde \u00f6\u011frenciler ile 65 ya\u015f \u00fcst\u00fc kat\u0131l\u0131mc\u0131lar\u0131 bir araya getiren dijital e\u011fitim program\u0131n\u0131n \u00f6nceki bulu\u015fmalar\u0131.<\/em><\/strong><\/figcaption><\/figure>\n\n\n\n
Model<\/td>Y\u00f6ntem<\/td>Finansman<\/td>Bilinen \u00f6l\u00e7ek<\/td>Temel a\u00e7\u0131k<\/td><\/tr>
YADES<\/td>Ev ziyareti ve belediye temelli sosyal destek<\/td>Kamu<\/td>10 y\u0131lda 86 belediye, 123 proje, 164 bin ya\u015fl\u0131.<\/td>Dijital bile\u015fenin kapsam\u0131 ve sonucu net de\u011fil.<\/td><\/tr>
Dijital Bahar Odalar\u0131<\/td>Huzurevinde y\u00fcz y\u00fcze, uygulamal\u0131 teknoloji odas\u0131<\/td>\u00d6zel sekt\u00f6r ve kamu i\u015fbirli\u011fi<\/td>Yakla\u015f\u0131k 30 huzurevi, 20\u2019yi a\u015fk\u0131n il.<\/td>Ba\u011f\u0131ms\u0131z etki \u00f6l\u00e7\u00fcm\u00fc a\u00e7\u0131klanm\u0131yor.<\/td><\/tr>
65+ Ya\u015fl\u0131 Haklar\u0131 Derne\u011fi<\/td>Y\u00fcz y\u00fcze, tekrarl\u0131, pratik odakl\u0131 e\u011fitim<\/td>AB hibesi<\/td>Yakla\u015f\u0131k 800 ki\u015fi.<\/td>Hibe bitince uzun vadeli takip durdu.<\/td><\/tr>
\u00dcniversite programlar\u0131<\/td>Haftalara yay\u0131lan e\u011fitimler, baz\u0131 yerlerde g\u00f6n\u00fcll\u00fc destek<\/td>Kamu \u00fcniversitesi \/ \u00fcniversite kaynaklar\u0131<\/td>Kurumdan kuruma de\u011fi\u015fiyor, her d\u00f6nemde birka\u00e7 y\u00fcz ki\u015fi.<\/td>Par\u00e7al\u0131 veri, ortak \u00f6l\u00e7\u00fcm standard\u0131 yok.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Bu tablo, mevcut yan\u0131tlar\u0131n y\u00f6ntem bak\u0131m\u0131ndan umut verici, \u00f6l\u00e7ek bak\u0131m\u0131ndan ise s\u0131n\u0131rl\u0131 kald\u0131\u011f\u0131n\u0131 g\u00f6steriyor. En geni\u015f resmi say\u0131 YADES\u2019te g\u00f6r\u00fclse de, bu say\u0131 bile 9,6 milyonluk ya\u015fl\u0131 n\u00fcfus i\u00e7inde k\u00fc\u00e7\u00fck bir paya kar\u015f\u0131l\u0131k geliyor.<\/p>\n\n\n\n

\u201cKa\u00e7 ki\u015fiye ula\u015f\u0131ld\u0131?\u201d ile \u201cKa\u00e7 ki\u015fi kullanmay\u0131 s\u00fcrd\u00fcrd\u00fc?\u201d ayn\u0131 soru de\u011fil<\/h2>\n\n\n\n

\u00c7\u00f6z\u00fcm gazetecili\u011fi a\u00e7\u0131s\u0131ndan kritik ayr\u0131m burada ortaya \u00e7\u0131k\u0131yor. Programlar\u0131n \u00e7o\u011fu, ka\u00e7 ki\u015fiye ula\u015ft\u0131\u011f\u0131n\u0131 ya da ka\u00e7 odan\u0131n a\u00e7\u0131ld\u0131\u011f\u0131n\u0131 a\u00e7\u0131kl\u0131yor. Ama e\u011fitimden birka\u00e7 ay sonra ka\u00e7 ki\u015finin e-Devlet\u2019e girebildi\u011fi, MHRS\u2019den randevu alabildi\u011fi ya da dijital i\u015flemleri yard\u0131ms\u0131z yapabildi\u011fi \u00e7ok daha az biliniyor.<\/p>\n\n\n\n

Bu durum \u00f6zellikle Dijital Bahar, 65+ Derne\u011fi ve \u00fcniversite programlar\u0131nda belirgin. Bir program\u0131n sonunda kat\u0131l\u0131mc\u0131lar\u0131n uygulamay\u0131 e\u011fitmen e\u015fli\u011finde a\u00e7abilmesi ile, alt\u0131 ay sonra ayn\u0131 i\u015flemleri tek ba\u015f\u0131na s\u00fcrd\u00fcrebilmesi ayn\u0131 \u015fey de\u011fil. Ula\u015f\u0131lan ki\u015fi say\u0131s\u0131 ile kal\u0131c\u0131 kullan\u0131m aras\u0131nda do\u011frudan bir e\u015fitlik kurulam\u0131yor.<\/p>\n\n\n\n

T\u00fcrkiye\u2019de eri\u015filebilen veriler, bu ikinci soruya \u00e7o\u011fu zaman yan\u0131t vermiyor. Turkcell, program\u0131n mezun takibine ili\u015fkin sorulara yan\u0131t vermedi. 65+ Ya\u015fl\u0131 Haklar\u0131 Derne\u011fi ise hibe s\u00fcresi sona erdi\u011fi i\u00e7in e\u011fitim sonras\u0131 uzun vadeli ve ba\u011f\u0131ms\u0131z bir izleme yapamad\u0131\u011f\u0131n\u0131 belirtti. \u00dcniversite programlar\u0131nda da benzer bi\u00e7imde standartla\u015ft\u0131r\u0131lm\u0131\u015f bir alt\u0131 ay sonras\u0131 \u00f6l\u00e7\u00fcm\u00fc bulunmuyor.<\/p>\n\n\n\n

Haber i\u00e7in g\u00f6r\u00fc\u015ft\u00fc\u011f\u00fcm\u00fcz sosyal hizmet uzman\u0131 Cordula Brigitte Karsu da benzer bir noktaya dikkat \u00e7ekiyor. Karsu\u2019ya g\u00f6re \u201cka\u00e7 ki\u015fiye ula\u015f\u0131ld\u0131\u201d sorusunu tek ba\u015f\u0131na \u00f6l\u00e7\u00fct olarak almak do\u011fru de\u011fil. As\u0131l bak\u0131lmas\u0131 gereken, bu ki\u015filerin ne kadar\u0131n\u0131n sistemi ger\u00e7ekten etkin kullanabildi\u011fi ve bu beceriyi ne kadar s\u00fcre koruyabildi\u011fi. Karsu, e\u011fitimlerden alt\u0131 ay veya bir y\u0131l sonra ba\u011f\u0131ms\u0131z kullan\u0131m d\u00fczeyini \u00f6l\u00e7meyen hi\u00e7bir program\u0131n etkisini tam olarak g\u00f6steremeyece\u011fini s\u00f6yl\u00fcyor.<\/p>\n\n\n\n

Ferzan \u00d6zya\u015far da ya\u015fl\u0131 bireylerin e-Devlet ve benzeri dijital hizmetleri kullan\u0131rken ya\u015fad\u0131klar\u0131 zorluklar\u0131n yaln\u0131zca teknik bilgi eksikli\u011finden kaynaklanmad\u0131\u011f\u0131n\u0131 vurguluyor. \u00d6zya\u015far\u2019a g\u00f6re sorunun \u00f6nemli bir b\u00f6l\u00fcm\u00fc, dijital sistemlerin ya\u015fl\u0131 kullan\u0131c\u0131lar\u0131n ihtiya\u00e7lar\u0131 d\u00fc\u015f\u00fcn\u00fclmeden tasarlanmas\u0131ndan kaynaklan\u0131yor.<\/p>\n\n\n\n

\u00d6zya\u015far, \u00f6zellikle \u00e7ok a\u015famal\u0131 g\u00fcvenlik ve do\u011frulama ad\u0131mlar\u0131n\u0131n ya\u015fl\u0131lar i\u00e7in kritik bir e\u015fik olu\u015fturdu\u011funu belirtiyor: <\/p>\n\n\n\n

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\u201c\u0130nternet g\u00fcvenli\u011fi i\u00e7in eklenen do\u011frulama mekanizmalar\u0131 gen\u00e7 kullan\u0131c\u0131lar i\u00e7in s\u0131radan i\u015flemler olabilir, ancak ya\u015fl\u0131lar a\u00e7\u0131s\u0131ndan karma\u015f\u0131k. Telefona gelen kodu sisteme girme, farkl\u0131 ekranlar aras\u0131nda ge\u00e7i\u015f yapma ve s\u00fcrekli de\u011fi\u015fen g\u00fcvenlik uygulamalar\u0131 bir\u00e7ok ya\u015fl\u0131y\u0131 sistem i\u00e7inde kaybolmu\u015f hissettirebiliyor.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\u00d6zya\u015far\u2019a g\u00f6re bu durum, ya\u015fl\u0131lar\u0131n teknolojiyi genel olarak \u201ckullanamad\u0131\u011f\u0131\u201d anlam\u0131na gelmiyor: <\/p>\n\n\n\n

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\u201cDevletin i\u015fleyi\u015f mant\u0131\u011f\u0131n\u0131 gen\u00e7lerin \u00e7o\u011fundan daha iyi bilen, matbu dilek\u00e7e d\u00f6neminde yeti\u015fmi\u015f bir emekli b\u00fcrokrat, sadece e-Devlet sisteminde zorland\u0131\u011f\u0131 i\u00e7in \u00e7ok iyi bildi\u011fi haklar\u0131na eri\u015femeyebiliyor. Buradaki temel mesele, sistemlerin gen\u00e7 kullan\u0131c\u0131lar\u0131n al\u0131\u015fkanl\u0131klar\u0131na g\u00f6re tasarlanmas\u0131.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Bu bo\u015fluk, haberin merkezindeki temel bulguyu ortaya koyuyor: T\u00fcrkiye\u2019de ya\u015fl\u0131lar\u0131n dijital kapsay\u0131c\u0131l\u0131\u011f\u0131 alan\u0131nda i\u015fe yarad\u0131\u011f\u0131 d\u00fc\u015f\u00fcn\u00fclen modeller var ama bunlar\u0131n hangisinin kal\u0131c\u0131 davran\u0131\u015f de\u011fi\u015fikli\u011fi yaratt\u0131\u011f\u0131n\u0131 g\u00f6sterecek d\u00fczenli, kar\u015f\u0131la\u015ft\u0131r\u0131labilir ve ba\u011f\u0131ms\u0131z veri \u00e7ok s\u0131n\u0131rl\u0131.<\/p>\n\n\n\n

Programlar\u0131n g\u00f6r\u00fcnmez b\u0131rakt\u0131\u011f\u0131 gruplar<\/h2>\n\n\n\n